H2O Audio’s lifetime limited warranty covers defects in materials and/or workmanship of the H2O Audio Laird Hamilton Signature Series Headphones. This warranty does not apply to any headphones which have been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by customer or any party without H2O Audio's written authorization, or used in any manner inconsistent with H2O Audio's instructions. Please refer to the care and maintenance instructions for more details. Product Manuals are available for download on the H2O Audio website as well as packaged with the product.

Warranty claims involving personal property damage will be put through a series of tests to determine if the product has been misused or improperly cared for. Should a product be determined by H2O Audio to have manufacturing or material defects which resulted in damage to personal property, H2O Audio will, at its sole discretion and without charging the customer, repair or replace any components that fail in normal use. The customer will be responsible for the cost of shipping the product to H2O Audio. H2O Audio will pay the cost of returning the repaired or replacement product to the customer.

Products must be purchased from an Authorized Dealer. The product warranty program will not be valid for product purchased through an unauthorized source. For a directory of H2O Audio Authorized Dealers, please visit the store locator section on the company website. If you have questions as to whether or not a dealer is authorized, please call Customer Support.

H2O Audio will, at its sole discretion and without charging the customer, repair or replace any components that fail in normal use.

The warranty is valid only for the original owner who purchases the unit from an authorized dealer. Transfers are not qualified for warranty.

H2O Audio reserves the right to replace any out-of-stock, discontinued, or limited edition product with a comparable product. Discontinued products may not be available for warranty replacement.

To Obtain Service:

Please visit the refunds/returns section of our website or contact customer support.