Ultimate Fit For Your Ears: If you have ever had any issues with headphones not staying in your ear, or water leaking into the ear and muffling the sound - this is for you. The SURGE Customs are the ultimate solution that will 100% eliminate any hassle with headphones and you can fully focus on your sport and your music. The Custom earplugs are made based on your ear impressions and will provide a 100% fit.
High Quality and Durable: We have partnered with Westone - The In-Ear Experts to manufacture the custom silicone earplugs for the H2O Audio headphones. These molded earplugs are highly durable and will last forever. Yes - this is not the cheapest, but it is by far the best solution for anyone who swims a lot.
Compatible with all Surge Speakers: The SURGE Custom earplugs are removable and can be installed on any H2O Audio SURGE headphones.
The Custom process is easy:
COVID-19 UPDATE: Expect 2-3 weeks for delivery
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Order form: When you purchase the pair for the SURGE Customs - you will receive an email with an Order Form to pick your colors for your custom plugs. You will complete the form, and take it to the audiologist.
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Get ear impressions: You will need to go to your local audiologist and have ear impressions taken. Here is a video of this process. Note that you will pay for ear impressions separately to the audiologist. The cost for ear impressions vary, but usually about $50. Please find our local audiologist HERE and speak with them.
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Send ear impressions: You will need to send the ear impressions and the order form directly to our partner Westone. You are responsible for the shipping.
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Receive you SURGE Customs and start swimming: Westone will create the custom earplugs based on your impressions. Manufacturing your custom earplugs usually takes 3-4 days. Once ready, H2O Audio will then ship the custom plugs fitted to your selected headphones.
We have a 90 day fit guarantee. In the rare case you have trouble with your custom earplug fit (due to impression quality or otherwise) please let us know (email support@h2oaudio.com) and we will re-make your earplugs and try to fix it for you. Note that the Custom Earplugs are non-refundable after the molds have been made to your ears.
Here is a video to see how the Custom Earplugs should be inserted: Video