SURGE Custom Earplugs (without headphones)

Ultimate Fit For Your Ears: If you have ever had any issues with headphones not staying in your ear, or water leaking into the ear and muffling the sound - this is for you. The SURGE Customs are the ultimate solution that will 100% eliminate any hassle with headphones and you can fully focus on your sport and your music. The Custom earplugs are made based on your ear impressions and will provide a 100% fit.

High Quality and Durable: We have partnered with Westone - The In-Ear Experts to manufacture the custom silicone earplugs for the H2O Audio headphones. These molded earplugs are highly durable and will last forever. Yes - this is not the cheapest, but it is by far the best solution for anyone who swims a lot.

Compatible with all Surge Speakers: The SURGE Custom earplugs are removable and can be installed on any H2O Audio SURGE headphones.

The Custom process is easy: Please allow 2-3 weeks

  1. Order form: When you purchase the pair for the SURGE Customs - you will receive an email with an Order Form to pick your colors for your custom plugs. You will complete the form, and take it to the audiologist.
  2. Get ear impressions: You will need to go to your local audiologist and have ear impressions taken. Here is a video of this process. Note that you will pay for ear impressions separately to the audiologist. The cost for ear impressions vary, but usually about $50. Please find our local audiologist HERE and speak with them.
  3. Send ear impressions: You will need to send the ear impressions and the order form directly to our partner Westone. You are responsible for the shipping.
  4. Receive you SURGE Customs and start swimming: Westone will create the custom earplugs based on your impressions. Manufacturing your custom earplugs usually takes 1-2 weeks + shipping. Once ready, H2O Audio will then ship the custom plugs fitted to your selected headphones.

90-day fit guarantee. In the rare case you have trouble with your custom earplug fit (due to impression quality or otherwise) please let us know (email support@h2oaudio.com) and we will re-make your earplugs and try to fix it for you. Note that the custom earplugs are non-refundable after the molds have been made to your ears.

Here is a video to see how the custom earplugs should be inserted: Video


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Customer Reviews

Based on 96 reviews
90%
(86)
5%
(5)
1%
(1)
1%
(1)
3%
(3)
G
Georgia Skelton
A lot of money for something so finicky

NOT GOOD. Doesn’t stay in place with swim cap over my ears. Customer service had no good advice-swimmming with my ears sticking out is not a good enough solution.

C
Customer
Frustrating but worth the effort

I would highly recommend this product however the process is frustrating. I had difficulty finding an audiologist to do the impressions. I live in a area with a high percentage of elderly people the audiologist are busy making impressions for hearing aids. That being said I enjoy my earplugs. They allow me to listen to music during long swims and keep the water out of my ears. I would definitely order them again. The customer service from H2O audio is wonderful. Thank you for being so responsive and supportive.

B
BARBARA HUTHMACHER
Custom earplugs

I had some trouble learning how to insert the earplugs, but they provided a video that show how to use them properly. Once I mastered the insertion of the earplugs, they have proved to be a quality product. I would purchase them again. The customer service was outstanding.

A
Alan Spiegelman
Great custom swim earphones

The custom swim earbuds make a perfect seal every time and make lap swimming a pleasure.

J
Jim Grindall
Custom Earplugs plugs

I couldn't be more pleased with the custom ear plugs...but beyond that I truly like dealing with H2O AUDIO...they continue to provide great customer service for their products...always a pleasure to deal with.