TRI RUN

Pair your H2O Audio device to a smartphone or smartwatch for direct live streaming of audio content with these simple steps:

1. Enable Bluetooth on Source Device:

• On your smartphone or smartwatch, navigate to the settings menu.
• Find the Bluetooth section and ensure Bluetooth is turned on

2. Power On Your H2O Audio Device:

• Turn on your H2O Audio device and listen carefully to the audio prompts.
• By default, the device will start in either Bluetooth (BT) or Memory Mode.

3. Switch to Bluetooth Mode:

• If your device starts in Memory Mode, switch to Bluetooth Mode.
• Consult your H2O Audio device's user guide for instructions on toggling to BT mode.

4. Pairing Your Device:

• For first-time pairing, wait for your H2O Audio Device's name to appear on the Bluetooth screen of your source device.
• Once it appears, tap on the device name to complete the Bluetooth pairing process.

5. Reconnecting Previously Paired Devices:

• If your H2O Audio device has been paired with the source device before, it should automatically reconnect.

6. Start Streaming:

• Play audio content from your preferred app on the source device to start streaming through your H2O Audio device.

7. Disconnecting:

• To disconnect, you can either turn off your H2O Audio device, disconnect from the Bluetooth settings on your source device, or simply stop the Bluetooth connection directly from your source device.

If you're encountering issues with Bluetooth pairing between your H2O Audio device and your phone or smartwatch, try the following steps:

1. Restart Both Devices:

• Power off both your source device (smartphone or smartwatch) and the H2O Audio device.
• After a brief moment, power them back on to reset the Bluetooth connections.

2. Attempt to Re-Pair:

• Retry the pairing process by putting both devices in pairing mode according to their respective instructions.

3. Need Further Assistance?

• If the problem persists, our support team is available to help. Please reach out via chat, email, or phone for personalized assistance.

Bluetooth connectivity underwater is subject to specific limitations due to the nature of the technology and its interaction with water:

• Bluetooth and Water: Bluetooth signals have difficulty penetrating water, which significantly reduces their range when submerged.
• Limited Range Underwater: When swimming, the effective range of Bluetooth might be just a few inches. This limitation is crucial to consider during lap swimming or similar activities.
• Optimal Use Cases: While Bluetooth is versatile for many scenarios above water, its connectivity can be compromised underwater if the H2O Audio device or the source device is submerged or placed too far apart.

Successful Streaming Scenarios

Despite the underwater limitations, there are several water-related activities where Bluetooth streaming remains viable:

Anytime you can maintain a Bluetooth direct line of sight within a distance of 30 ft without submerging the (DEVICE) you can live Stream without interruption. Kickboard drills with your head and device out of water, treading water, water aerobics, stand up paddling, kayaking, boating or relaxing in a jacuzzi are all scenarios where you can live stream successfully via Bluetooth without interruption. 

Innovative Solutions from H2O Audio

H2O Audio continuously develops products to enhance your listening experience, even in challenging conditions like underwater:

• Pro Series with Playlist+: These products allow you to record app-based protected subscription music and download it directly to the device for uninterrupted playback in memory mode underwater.
• Apple Watch Integration: Select H2O Audio products enable you to download subscription-based content directly to an Apple Watch and playback via Bluetooth underwater without interruption.

For more information on these innovative solutions or to explore our product range, please visit the H2O Audio website or contact our customer service

Press and hold the center multifunction button for 12 seconds to reset the device.

*Please note: Performing a reset will not erase any downloaded audio from the memory device.

Need Help? We’re Here for You! If you have any questions or need support, our customer service team is eager to assist. We're committed to ensuring your H2O Audio experience is both seamless and enjoyable.

Live Chat:  h2oaudio.com
Email:         support@h2oaudio.com
Call:            858.771.4410

1-Year Warranty

All H2O Audio products are covered by a 1-year warranty from the date of purchase, protecting against manufacturing defects under normal use. For any issues covered by our warranty, please contact our customer support for assistance and resolution.

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