I put my headphone on the side of the pool and while I wasn't looking, my cat decided it was a plaything...I hunted high and low...had to swim without my music..boohoo...next day at the pool I saw the ear piece lying in the grass..yay I thought...but no...darling cat had chewed it into little bits...put an order in for new earphones...a day later they arrived. I was amazed. What fast and efficient service...I'm so so happy...thankyou guys...